Get in touch
Updated: September 2026 | Aligned to Contact v1.6 & Canada Phase 1 Governance
T.A.E.I.L. is a pre-registration Canadian not-for-profit building a global community around reflection, grief, remembrance, preparation, celebration, and mutual care.
We welcome thoughtful contact from supporters, potential partners, advisers, trustees, future members, and others aligned with the mission. We are in a pre-incorporation, pre-launch build phase, so response times may vary, but serious inquiries should be handled clearly and respectfully.
Need urgent help?
T.A.E.I.L. is not a crisis hotline, emergency service, or clinical care provider.
If you are in immediate danger, having suicidal thoughts, or unable to stay safe, use local emergency or crisis services right away rather than waiting for a reply. If you are unsure where to find help in your country, visit findahelpline.com.
Current public contact route
During the current pre-launch period, the featured public contact route for non-members is:
Featured public address: contact@taeilcommunity.org
Status: T.A.E.I.L. is a pre-registration Canadian federal non-profit social enterprise. Its intended legal home is Canada (CNCA).
Use this route for general questions, partnerships, governance or trustee interest, media or speaking requests, pre-launch mission-related enquiries, and questions about the future community and Member access model described below. It cannot accept contributions or membership purchases and is not an emergency or crisis service.
Member contact boundary
contact@taeil.life is reserved for future member-related communications associated with the private member platform. It should not be presented as the general public contact route until the member contact workflow is defined, monitored, and operationally ready.
Do not rely on or publish member-facing contact language that implies:
- Live member support
- Membership purchase or payment support
- Emergency, crisis, safeguarding, or clinical response
- Guaranteed response times
- Live Sanctuary, Memorial, legacy-message, or notification administration
- Live real-name or identity verification, account registration, or login support
- Access to private member information without appropriate verification and permissions
Future community and Member access — not yet available
T.A.E.I.L. is planning a future authenticated community layer for verified adult Users and Members, plus separate sensitive Member services, described in Community Access and Member Services. None of the following are currently available through this Contact page or any other current page:
- Account registration, login, or real-name and identity verification
- Community forum posting, direct messaging, or Circle of Care participation
- The people directory or discoverability settings
- Garage Sale listing, browsing, or buyer/seller messaging — see Garage Sale for the future-feature explanation
- Sanctuary, Memorial, Cherished Moments, Message from the Afterlife, When the Time Comes, or the Passing Notification Network
If you have a general question about these future plans, use the featured public contact route above. This page is not a support channel for account access, identity verification, password recovery, community moderation reports, or Garage Sale disputes, because none of these systems currently exist.
Contact categories
Until role-based inboxes are genuinely live and monitored, route public inquiries to the single featured public route above. The following labels may be used to help visitors choose a subject line or future category:
| Inquiry | Suggested public label | Current pre-launch route |
|---|---|---|
| General questions | General inquiries | contact@taeilcommunity.org |
| Pre-launch support or founding interest | Support the Build | contact@taeilcommunity.org |
| Partnerships | Partnerships | contact@taeilcommunity.org |
| Trustee, governance, or advisory interest | Governance and advisory interest | contact@taeilcommunity.org |
| Public-material or future-platform safeguarding concern | Safeguarding-related contact | contact@taeilcommunity.org |
| Future community or Member access questions | Community and Member access | contact@taeilcommunity.org |
| Press or speaking | Media | contact@taeilcommunity.org |
| Technical or website issue | Website issue | contact@taeilcommunity.org |
Campaign and membership status
T.A.E.I.L. intends to incorporate as a Canadian federal non-profit under the CNCA before campaign launch or contribution acceptance.
No campaign, contribution route, membership offer, payment arrangement, price, target, refund, fee, funds-flow, tax treatment, or platform availability is currently live or final. Any future fundraising or membership information will be shared only after incorporation, organisation banking, payment-processor verification, platform configuration, and Canadian legal review are complete.
Please do not use this page to make a contribution, purchase Founding Membership, seek a refund commitment, or infer tax relief. For current pre-campaign information, see Support Us and Founding Membership.
Before publication check
This public contact page observes the following verified safeguards:
- The featured public contact route is contact@taeilcommunity.org.
- No contact route accepts contributions, membership purchases, identity-verification documents, or sensitive bereavement records by plain email.
- The page does not imply that account registration, login, community participation, Garage Sale listings, or Member services are currently live.